Contact Us & Help Center

Yes! All 150+ document, image, audio, video, text, and calculator tools are completely free to use with no subscription fees, registration requirements, or artificial watermarks.

Yes, your privacy is our top priority. Client-side tools process files locally in your web browser without uploading anything. For server conversions, files are transferred via 256-bit TLS encryption and permanently deleted immediately after processing.

Ensure your file is not corrupted or password-protected. For very large files (over 50MB-100MB), try compressing the document first using our Compress PDF or Video Compressor tools. You can also contact support for file format assistance.

No! You do not need to create an account, log in, or provide personal contact information to download your processed files.

You can send a message using our contact form or email our technical engineering team directly at support@onlineconverter.online. We review all feedback and bug reports.

Our technical support team typically responds to user inquiries within 24 to 48 business hours, Monday through Friday.